Volkswagen Group Financial Services
The activities in the Financial Services Division cover the Volkswagen Group’s dealer and customer financing, leasing, direct banking and insurance activities, fleet management and mobility services. The division extends to the financial services activities of Volkswagen Group Mobility, TRATON Financial Services and Porsche Holding Salzburg and also includes the contracts concluded by our international joint ventures.
There was strong demand for the products and services of the Financial Services Division in fiscal year 2025. The number of new financing, leasing, service and insurance contracts signed worldwide amounted to 11.5 (11.1) million. The ratio of leased and financed vehicles to Group deliveries (penetration rate) increased to 37.2 (34.1)% in the Financial Services Division’s markets in the reporting year. The total number of contracts stood at 30.0 (28.5) million on December 31, 2025.
In Europe/Other Markets, 8.2 (7.9) million new contracts were signed. At 21.5 (20.4) million, the total number of contracts at the end of the reporting year was above the level reported on December 31, 2024. The customer financing/leasing area was responsible for 7.7 (7.3) million of these contracts.
The number of new contracts signed in North America in the period from January to December 2025 amounted to 1.3 (1.5) million contracts. The total number of contracts stood at 4.3 (4.3) million on December 31, 2025, of which 1.6 (1.7) million were in the customer financing/leasing area.
In the South America region, 1.2 (0.9) million new contracts were concluded in the past fiscal year. At the end of the reporting year, the total number of contracts had risen compared with December 31, 2024 to 2.2 (1.7) million, of which 0.9 (0.7) million contracts related to the customer financing/leasing area.
The number of new contracts signed in the Asia-Pacific region in the reporting year amounted to 808 (775) thousand. At the end of December 2025, the total number of contracts stood at 1.9 (2.2) million. The customer financing/leasing area was responsible for 1.0 (1.2) million of these contracts.